Bump Bay support

Bump Bay: Penguin Slide Puzzle contains 15 levels. It saves progress on your device and does not require a login.

Information effective 4 October 2026.

Publishing brand and support: kifee
Support and privacy contact: fengw9371@gmail.com
Developer website: https://girl.easystudy.hk

Report a problem

Email the app version, phone model, operating-system version, level and what happened. A screenshot can help; remove personal information first. Do not send passwords, advertising identifiers or payment details.

If you email us, we receive your email address, message and any attachments you choose to provide to handle your request. This page has no upload form, analytics script or advertising tag. Sending email uses your email provider.

Progress and hints

Progress is stored locally. Clearing app storage or deleting the app can remove progress. We do not provide a cloud game-progress account. If a save warning appears, check device storage before closing the app.

An ad hint is granted after the earned-reward signal. Cancelling before that signal does not grant a hint. If an ad is unavailable, no hint is granted.

Settings and privacy

The game menu provides sound, haptics, reduced motion and GAME RULES. Use Privacy to change gameplay analytics and available Google ads-privacy choices. An under-13 age answer keeps ads and optional gameplay analytics off.

Turning off gameplay analytics stops future collection through the app's gameplay analytics integration; it does not automatically delete data previously received by Google. For privacy questions or a data-removal request, email fengw9371@gmail.com.

Read the Android privacy policy or iOS privacy policy.