Game support

Updated/effective date: 2026-10-02 · Android / iOS

Playing and continuing

Tap a porcupine to send it onto the track and pop matching-color beads. Plan the order and make room for following porcupines. Question-mark porcupines reveal surprise colors/effects; clearing a level reveals its picture reward and collection.

Coins earned through play can be used at an available continuation prompt; the displayed cost and conditions apply. Eligible levels also offer optional rewarded-ad continues. The service must confirm an earned reward: closing early, an incomplete ad or an unconfirmed reward does not grant that continuation. Interstitial ads may appear between levels. This version has no enabled paid-purchase flow or cash betting/redemption. Virtual items have no cash value. The game is intended for ages 13+.

Ads, sound and progress issues

Unavailable ads may reflect connectivity, supply or consent status rather than a game defect. Check your connection and try later. If a completed ad did not give the expected continuation, record the level, ad type, time and any reward/close message, then email us. Do not repeatedly clear app data or uninstall while troubleshooting.

Adjust sound, music and vibration in the game’s Settings. On Android, check media volume and system motion/accessibility settings. On iPhone, check volume, Silent mode and Reduce Motion. Menu names vary by device/OS. If audio continues after returning home or background/resume behaves incorrectly, report the game state and reproduction steps.

There is no game account/cloud-save service. Progress, collections, coins and settings are stored privately on your device. Android system backup is allowed but depends on device/account settings; Apple-managed iOS backup or transfer may include some app data. Neither guarantees restoration. Clearing Android storage or deleting the iOS app can lose local progress; iOS Offload App keeps documents/data. These actions do not necessarily delete system backups or provider records.

Privacy choices and contacting us

On iOS, the app can ask for Apple tracking permission (ATT). Refusing does not restrict ordinary play or turn on Statistics; ad availability still depends on UMP, network and supply. Manage tracking in iOS Settings → Privacy & Security → Tracking. Both platforms request non-personalized ads; this does not mean all ad/measurement data use stops.

Statistics is off by default and can be changed at Settings → Usage data → Statistics. Turning it off stops subsequent game analysis and clears the game's upload queue, not all records Google already received. Ad privacy is separate; Google messages/Settings → Ad privacy are offered when required. Statistics off does not disable AdMob, Expo updates or website connections. See the Android privacy policy / iOS privacy policy.

For a problem, send app version, phone model, Android/iOS version, level, time, reproduction steps, expected behavior and actual behavior. Screenshots/video are voluntary; remove private information. Do not send passwords, verification codes, payment details or unnecessary identity documents.

We use your reply address, message and attachments for support/data requests, keeping them as needed for handling, follow-up and necessary obligations. For access/correction/deletion, email with “Popcupine data request” and its scope. Pseudonymous service records may not be locatable by email alone; we explain the identifiable records and available tools rather than promise total cloud/backup deletion. Extra diagnostics are explained before you choose whether to provide them.

Contact kifee · Android privacy policy / iOS privacy policy · Terms

遊戲支援

更新及生效日期：2026-10-02 · Popcupine! Bubble Pop Puzzle Android／iOS 版

怎麼遊玩？

點選刺刺把牠送上軌道，讓牠消除同色豆豆。安排出場順序，為後續刺刺騰出位置，逐步清空盤面。問號刺刺在選中時揭示驚喜顏色與效果；完成關卡後顯示對應的物品獎勵與收藏。

遊戲面向 13 歲及以上使用者。金幣及獎勵只在遊戲內使用，沒有現金價值、現金下注或兌現功能；本版本沒有已啟用的付費購買流程。

金幣及獎勵廣告能做什麼？

遊玩獲得的金幣可在遊戲提供的續玩入口使用，費用和效果以當時畫面顯示為準。符合條件的關卡也可自選觀看獎勵廣告，獲得當局續玩機會。提早關閉、未完成或服務未確認獎勵的廣告不會發放該獎勵。插頁廣告可能出現在關卡切換時。

廣告沒有載入，或完成後沒有續玩

廣告依網路、廣告供應及廣告私隱狀態而定，沒有可用廣告不一定代表遊戲故障。先確認網路正常，再稍後重試。若已完成廣告但沒有得到預期續玩，請記下關卡、廣告類型、發生時間和是否看到關閉或獎勵提示，寄信聯絡。請先保留遊戲資料，不要為排查廣告問題反覆清除資料或解除安裝。

聲音、震動或動態效果不合適

在遊戲 Settings 調整音效、音樂及震動。Android 可檢查媒體音量與系統輔助使用／降低動態效果設定；iPhone 可檢查音量、靜音模式及「減少動態效果」。選單依裝置及系統版本而異。若返回桌面仍聽到聲音，或背景／回前台出現問題，請提供遊戲狀態、手機型號、系統版本及重現步驟；短片可自願提供。

進度在哪裡？換手機能恢復嗎？

遊戲無須建立帳號，進度、收藏、金幣及設定保存在裝置私有資料。本版允許 Android 系統備份，Apple 管理的 iOS 備份或裝置轉移亦可能包含部分應用程式資料；實際依裝置及帳戶設定而定。遊戲沒有自己的帳號型雲端存檔服務，不保證換機後恢復。

清除 Android 應用程式資料，或在 iOS「刪除 App」，可能失去這部裝置上的進度和物品。iOS「卸載 App」（Offload App）會保留文件與資料，不等於刪除存檔。系統備份的保留／恢復另行處理，這些操作不保證刪除全部服務提供者資料；排查問題前先保留資料並聯絡支援。

如何管理統計及廣告私隱？

使用統計預設關閉，可在 Settings → Usage data → Statistics 開啟或關閉。關閉會停止後續遊戲分析並清除遊戲待傳佇列，不會自動刪除 Google 已收到的全部歷史資料。

廣告選擇與 Statistics 分開管理。Google 服務需要時會提供同意訊息及 Settings 中的 Ad privacy 入口；Android 系統亦提供廣告識別碼管理。iOS 可請求 Apple 追蹤授權（ATT），可在「設定 → 隱私權與安全性 → 追蹤」管理；拒絕不限制一般玩法或開啟 Statistics，廣告仍依 UMP、網路及供應而定。兩平台的廣告請求均為非個人化，不表示全部廣告或衡量資料用途停止。關閉統計不會停用廣告、Expo 更新或支援網站連線。完整資料處理、保存及申請方式請看 Android 隱私政策／iOS 隱私政策。

寄信時提供什麼？

• 應用程式版本、手機型號及 Android／iOS 版本。
• 關卡編號、問題發生時間及重現步驟。
• 你預期發生什麼，以及實際看到的情況。
• 自願提供的截圖或短片；先移除通知、帳戶及其他私人內容。

請勿寄送密碼、驗證碼、付款資料或不必要的身分文件。支援會使用你提供的回覆地址、訊息及附件來處理問題，並按處理及必要義務所需保存。你可以透過同一電郵查詢、更正或申請刪除相關支援資料。進一步診斷若需要額外資訊，會先說明內容及用途。

如要申請資料處理，主旨可寫「Popcupine 資料申請」，並說明資料範圍。遊戲沒有登入帳號，僅憑電郵未必能對應分析／廣告識別碼；我們會按可識別紀錄及服務工具說明處理範圍，不承諾一鍵刪除所有雲端或備份資料。